PRIVACY POLICY

Effective Date: October 3, 2025
Last Updated: October 3, 2025

1. INTRODUCTION AND ACCEPTANCE

This Privacy Policy (“Policy”) is a legally binding agreement between Betty Jet (“Company,” “we,” “us,” or “our”) and you (“Client,” “you,” or “your”) governing the collection, use, disclosure, and protection of information in connection with our aviation fuel brokerage services (“Services”).

BY USING OUR SERVICES, SUBMITTING INFORMATION THROUGH OUR WEBSITE, OR ENGAGING WITH OUR COMPANY IN ANY MANNER, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY AND CONSENT TO OUR COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.

If you do not agree with any provision of this Policy, you must immediately discontinue use of our Services.

This Policy should be read in conjunction with our Terms of Service, which are incorporated herein by reference. In the event of any conflict between this Policy and our Terms of Service, the Terms of Service shall control.

2. SCOPE AND APPLICATION

This Policy applies to:

• All information collected through our website located at https://www.bettyjet.com (“Website”)
• Information collected through JotForm submissions and integrations
• Information stored, processed, or managed through Airtable and other business systems
• All communications, transactions, and interactions with Betty Jet
• Information collected from third parties in connection with providing Services
• All subsidiaries, affiliates, and related entities of Betty Jet

This Policy does NOT apply to:

• Information collected by third-party websites, services, or platforms not owned or controlled by Betty Jet
• Employment-related information governed by separate employment policies
• Information that has been anonymized or aggregated such that it cannot reasonably identify an individual or entity

Privacy Policy Definitions: Key Terms Explained

For purposes of this Policy:

• “Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to a particular individual or business entity.
• “Business Information” means information related to commercial entities including company data, operational information, and transactional records.
• “Sensitive Information” means financial account information, payment card data, and precise geolocation data.
• “Services” means all aviation fuel brokerage services, coordination, and related offerings provided by Betty Jet.
• “Processing” means any operation performed on information including collection, storage, use, disclosure, transfer, or deletion.

4. INFORMATION WE COLLECT

4.1 Information You Provide Directly

We collect information that you voluntarily provide when engaging our Services:

Business and Company Information:

• Legal business name, DBA names, and trade names
• Business addresses (physical and mailing)
• Tax identification numbers (EIN, VAT numbers)
• Business licenses and certifications
• Corporate structure and ownership information
• Authorized representatives and signatories

Contact and Representative Information:

• Full names of authorized contacts
• Job titles and roles
• Direct phone numbers and extensions
• Email addresses (corporate and individual)
• Emergency contact information
• Preferred communication methods

Aircraft and Flight Information:

• Aircraft registration numbers (N-numbers or international equivalents)
• Tail numbers and aircraft identifiers
• Aircraft type, make, and model
• Maximum takeoff weight and fuel capacity
• Flight schedules and itineraries
• Departure and arrival airports (ICAO/IATA codes)
• Estimated times of arrival and departure
• Flight purpose and passenger information (when provided)
• Pilot information and crew details (when required)
• Fuel type requirements and specifications
• Quantity requirements and consumption patterns

Financial and Payment Information:

• Billing addresses and remittance information
• Payment card information (credit/debit card numbers, CVV, expiration dates)
• Bank account numbers and routing information
• Wire transfer details
• Credit references and financial statements
• Payment terms and credit limits
• Billing contacts and accounts payable information
• Tax exemption certificates

Transactional and Service History:

• Complete fuel purchase history and transaction records
• Order details including dates, locations, quantities, and pricing
• Service requests and special requirements
• Communication logs and correspondence
• Dispute records and resolution history
• Credit history and payment patterns
• Service preferences and custom arrangements

Communications:

• Email correspondence and attachments
• Phone call records (date, time, duration)
• Text messages and SMS communications
• Voicemail recordings
• Customer service inquiries and responses
• Feedback, complaints, and testimonials

4.2 Information Collected Automatically

When you access our Website or use our Services, we automatically collect:

Technical Information:

• Internet Protocol (IP) addresses
• Device identifiers and unique device IDs
• Browser type, version, and language settings
• Operating system and platform information
• Screen resolution and display settings
• Referring and exit pages
• Date and time stamps of access
• Clickstream data and navigation patterns

Website Usage Information:

• Pages viewed and features accessed
• Time spent on pages and Website
• Links clicked and buttons pressed
• Forms submitted and fields completed
• Search queries entered
• Download activity
• Error messages and technical issues encountered

Cookies and Tracking Technologies:

• Session cookies and persistent cookies
• Web beacons and pixel tags
• Local storage objects
• Analytics and performance data
• User preferences and settings

4.3 Information from Third-Party Sources

We may receive information about you from:

Fuel Suppliers and Vendors:

• Delivery confirmation and fuel quality reports
• Pricing information and availability
• Service completion records
• Technical specifications and requirements

Airports and Fixed-Base Operators (FBOs):

• Landing permissions and slot allocations
• Security clearances and access authorizations
• Facility fees and handling charges
• Operational constraints and requirements

Payment Processors and Financial Institutions:

• Payment authorization and settlement data
• Fraud detection alerts
• Account verification information
• Chargeback and dispute information

Public and Commercial Databases:

• Aircraft registration databases (FAA, international registries)
• Business registry information
• Credit reporting agencies
• Sanctions lists and restricted party screening databases

Business Partners and Affiliates:

• Referral information
• Shared customer data (with consent)
• Co-marketing and partnership data

5. HOW WE USE YOUR INFORMATION

We process your information for the following legitimate business purposes:

5.1 Service Delivery and Operations

• Arranging, coordinating, and delivering aviation fuel services
• Scheduling fuel deliveries at requested airports and FBOs
• Communicating with fuel suppliers and airport personnel
• Confirming service availability and pricing
• Managing fuel quality specifications and requirements
• Coordinating into-plane services and fuel truck dispatch
• Providing 24/7 operational support
• Managing emergency fuel requests and urgent situations

5.2 Transactional and Financial Purposes

• Processing payments and managing billing
• Generating invoices and statements
• Collecting outstanding payments
• Managing credit accounts and payment terms
• Conducting credit checks and financial assessments
• Processing refunds and credits
• Reconciling accounts and resolving discrepancies
• Maintaining financial records for accounting purposes
• Tax reporting and compliance

5.3 Customer Relationship Management

• Responding to inquiries and support requests
• Providing customer service and technical assistance
• Managing customer accounts and profiles
• Personalizing service delivery and communications
• Building and maintaining business relationships
• Tracking service history and preferences
• Managing contracts and service agreements

5.4 Legal and Regulatory Compliance

• Complying with aviation regulations and fuel safety standards
• Meeting tax obligations and financial reporting requirements
• Responding to legal process and government requests
• Conducting internal audits and investigations
• Maintaining records required by law
• Performing know-your-customer (KYC) and due diligence
• Screening against restricted party lists
• Complying with anti-money laundering (AML) regulations

5.5 Business Operations and Analytics

• Analyzing service usage and performance metrics
• Improving operational efficiency and processes
• Conducting market research and competitive analysis
• Developing new services and features
• Quality assurance and service improvement
• Strategic planning and business development
• Statistical analysis and reporting
• Internal training and quality control

5.6 Security and Fraud Prevention

• Detecting and preventing fraudulent transactions
• Investigating security incidents and breaches
• Protecting against unauthorized access
• Monitoring for suspicious activity
• Maintaining system security and integrity
• Preventing money laundering and financial crimes
• Verifying identity and authorization

5.7 Communication and Marketing

• Sending transactional notifications and confirmations
• Providing service updates and operational alerts
• Delivering account statements and billing notices
• Sharing industry news and regulatory updates
• Sending marketing communications (with consent where required)
• Conducting customer satisfaction surveys

6. LEGAL BASIS FOR PROCESSING

We process your information based on the following legal grounds:

Contract Performance: Processing necessary to perform our Services under our agreement with you or to take steps at your request prior to entering into a contract.

Legitimate Interests: Processing necessary for our legitimate business interests, including operating our business, providing customer service, improving our Services, preventing fraud, and maintaining security, provided such interests are not overridden by your privacy rights.

Legal Obligations: Processing necessary to comply with legal and regulatory requirements, including aviation regulations, tax laws, financial reporting, and government requests.

Consent: Where required by law, processing based on your explicit consent, which you may withdraw at any time.

Vital Interests: Processing necessary to protect vital interests of any person, including safety and security in aviation operations.

7. INFORMATION SHARING AND DISCLOSURE

7.1 Service Providers and Business Partners

We share information with third parties who perform services on our behalf:

Fuel Suppliers and Vendors:

• We disclose flight details, aircraft information, fuel specifications, and delivery requirements to fuel suppliers to arrange and deliver fuel services at your requested locations.
• Suppliers receive only information necessary to fulfill service requests.

Airports and Fixed-Base Operators:

• We share flight information, contact details, and operational requirements with airport authorities and FBOs to facilitate fuel service coordination, landing permissions, and facility access.

Technology Service Providers:

• JotForm: Processes form submissions and stores data collected through our Website forms
• Airtable: Stores and manages customer data, operational records, and business information
• Website hosting providers: Host and maintain our Website infrastructure
• Email service providers: Deliver transactional and marketing communications
• Cloud storage providers: Store backup copies and archival data

Payment Processors and Financial Services:

• Payment card processors handle credit/debit card transactions
• Banking institutions process wire transfers and ACH payments
• Credit reporting agencies for creditworthiness assessment
• Collection agencies for past-due accounts (when necessary)

Professional Service Providers:

• Legal counsel for legal advice and representation
• Accountants and auditors for financial reporting
• Insurance providers for coverage and claims
• Business consultants and advisors

7.2 Business Transfers and Corporate Transactions

In the event of a merger, acquisition, sale of assets, bankruptcy, reorganization, or other corporate transaction, your information may be transferred to a successor entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

7.3 Legal and Regulatory Disclosures

We may disclose your information when required or permitted by law:

• Legal Process: In response to subpoenas, court orders, warrants, or other legal process
• Government Requests: To comply with government or regulatory inquiries and investigations
• Law Enforcement: To assist law enforcement agencies in criminal investigations
• Legal Rights Protection: To enforce our Terms of Service, protect our legal rights, or defend against legal claims
• Safety and Security: To protect the safety, security, or integrity of our Services, employees, customers, or the public
• Fraud Prevention: To investigate, prevent, or take action regarding suspected fraud, illegal activities, or violations of our policies
• National Security: In response to lawful requests for national security purposes

7.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you or your business. Such information is not subject to this Privacy Policy.

7.5 With Your Consent

We may share your information with third parties when you provide explicit consent or direction to do so.

8. DATA RETENTION

8.1 Retention Periods

We retain your information for the following periods:

Customer Records and Fuel Purchase History: Minimum of ten (10) years from the date of last transaction or account closure, whichever is later, for business operations, tax compliance, financial reporting, and regulatory requirements.

Payment and Financial Information: Retained in accordance with applicable tax laws, accounting standards, and financial regulations, typically seven (7) to ten (10) years.

Communication Records: Retained for three (3) to seven (7) years for customer service, dispute resolution, and quality assurance purposes.

Technical and Website Data: Retained for one (1) to three (3) years for analytics, security monitoring, and operational purposes.

Legal and Compliance Records: Retained for periods required by applicable laws and regulations, or as necessary to establish, exercise, or defend legal claims.

8.2 Extended Retention

We may retain information for longer periods when:

• Required by law or regulation
• Necessary for ongoing legal proceedings or investigations
• Required to comply with audit or tax examination periods
• Needed to enforce agreements or protect legal rights
• Requested by law enforcement or government agencies

8.3 Deletion and Anonymization

Upon expiration of retention periods, we will securely delete, destroy, or anonymize your information unless:

• Longer retention is required by law
• Information is subject to legal hold
• Deletion would impair our ability to comply with legal obligations
• Information has been aggregated or anonymized and cannot identify you

You acknowledge and agree that we are not obligated to delete information during applicable retention periods, even upon request.

9. DATA SECURITY MEASURES

9.1 Security Program

We implement reasonable administrative, technical, and physical safeguards designed to protect your information:

Administrative Safeguards:

• Written information security policies and procedures
• Employee training on data protection and privacy
• Background checks for personnel with access to sensitive data
• Access controls based on role and need-to-know principles
• Regular security awareness training
• Incident response and breach notification procedures
• Vendor management and third-party oversight

Technical Safeguards:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Secure authentication and password requirements
• Multi-factor authentication for administrative access
• Firewalls and intrusion detection/prevention systems
• Regular security patching and updates
• Malware and antivirus protection
• Security monitoring and logging
• Regular vulnerability assessments

Physical Safeguards:

• Secure facilities with access controls
• Surveillance and monitoring systems
• Secure disposal of physical records
• Equipment security and asset management

9.2 Security Limitations and Disclaimers

NO SECURITY IS ABSOLUTE. Despite our security measures, we cannot and do not guarantee that:

• Unauthorized access, hacking, data loss, or security breaches will never occur
• Your information will remain completely secure at all times
• Third-party service providers will maintain adequate security
• Communications over the internet are completely secure or private

YOU ACKNOWLEDGE AND ACCEPT THE INHERENT SECURITY RISKS OF INTERNET TRANSMISSION AND ELECTRONIC STORAGE. You agree that we shall not be liable for any unauthorized access, use, or disclosure of your information that occurs despite our reasonable security measures.

9.3 Your Security Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Using strong, unique passwords
• Promptly notifying us of any suspected unauthorized access
• Securing your own devices and networks
• Not sharing login credentials with unauthorized persons

9.4 Security Incidents

In the event of a data security incident, we will:

• Investigate the incident promptly
• Take reasonable steps to mitigate harm
• Notify affected parties as required by applicable law
• Cooperate with law enforcement and regulatory authorities

You agree that our liability for security incidents is limited as set forth in Section 15 below.

10. YOUR RIGHTS AND CHOICES

10.1 Access and Information Rights

Subject to legal limitations and verification of identity, you may request:

• Confirmation of whether we process your information
• Access to your information we maintain
• Information about how we use and share your data
• Copies of your information in our possession

10.2 Correction and Update Rights

You may request correction or update of inaccurate or incomplete information. We reserve the right to verify the accuracy of any corrections before implementation.

10.3 Deletion Rights

You may request deletion of your information, subject to the following limitations:

We may retain information when:

• Required by law or regulation
• Necessary to comply with legal obligations
• Needed for tax, accounting, or audit purposes
• Required to complete transactions or provide Services
• Necessary to establish, exercise, or defend legal claims
• Subject to our retention policies described in Section 8
• Needed to protect our rights, property, or safety

Important: Given our 10+ year retention requirement, deletion requests may not result in immediate removal of information from all systems. We will fulfill deletion requests to the extent legally permissible.

10.4 Restriction and Objection Rights

You may request restriction of processing or object to certain processing activities, subject to our legal obligations and legitimate business interests. We will evaluate such requests on a case-by-case basis.

10.5 Data Portability

Where technically feasible and legally required, you may request transfer of your information to another service provider in a structured, commonly used format.

10.6 Opt-Out Rights

Marketing Communications: You may opt out of promotional emails by using the unsubscribe link in such communications. This does not apply to transactional or service-related communications, which are necessary for our business relationship.

Cookies: You may control cookies through your browser settings. Disabling cookies may affect Website functionality.

10.7 Limitations on Rights

Your rights are subject to limitations under applicable law. We may deny requests that:

• Are manifestly unfounded, excessive, or repetitive
• Would adversely affect the rights and freedoms of others
• Are prohibited by law
• Would compromise security or fraud prevention
• Would interfere with pending litigation or investigations

10.8 Exercising Your Rights

To exercise any rights described in this section:

Contact us at:
support@bettyjet.com
(813) 694-8898
400 N Tampa St Ste 1550 NUM 917550, Tampa, FL 33602

Verification Required: We will verify your identity before fulfilling requests. You may be required to provide:

• Government-issued identification
• Account information
• Proof of authorization (for business representatives)

Response Time: We will respond to verified requests within the timeframe required by applicable law, typically 30-45 days. Complex requests may require additional time, and we will notify you of any extension.

No Fee: We generally do not charge fees for rights requests. However, we reserve the right to charge reasonable fees for manifestly unfounded, excessive, or repetitive requests.

11. STATE-SPECIFIC PRIVACY RIGHTS

11.1 Florida Residents

Betty Jet is primarily based in Florida and complies with all applicable Florida privacy and data protection laws, including:

• Florida Information Protection Act (FIPA)
• Florida Deceptive and Unfair Trade Practices Act
• Other applicable Florida statutes and regulations

Florida residents may have additional rights under state law. We are committed to honoring such rights and complying with all Florida privacy requirements.

11.2 California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides additional rights:

Right to Know: You may request disclosure of:

• Categories of personal information collected
• Sources from which information was collected
• Business or commercial purposes for collection
• Categories of third parties with whom we share information
• Specific pieces of information we collected about you

Right to Delete: You may request deletion of your personal information, subject to exceptions described in Section 10.3.

Right to Correct: You may request correction of inaccurate information.

Right to Opt-Out of Sale/Sharing: California residents may opt out of “sales” or “sharing” of personal information.

Important Notice: Betty Jet does NOT sell personal information and does not share personal information for cross-context behavioral advertising purposes.

Right to Limit Sensitive Personal Information: You may limit our use of sensitive personal information to purposes necessary to provide Services.

Right to Non-Discrimination: We will not discriminate against you for exercising CCPA/CPRA rights.

Shine the Light: California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.

California Privacy Rights Contact:
Email: support@bettyjet.com
Toll-Free: (813) 694-8898

11.3 Virginia, Colorado, Connecticut, and Utah Residents

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA) have rights similar to those described above, including rights to access, correct, delete, and opt out of certain processing activities.

11.4 Other State Laws

We comply with privacy laws in all states where we conduct business. If your state provides additional privacy rights not described here, please contact us to exercise those rights.

12. INTERNATIONAL DATA TRANSFERS

12.1 Transfer Authorization

While Betty Jet primarily operates in Florida, your information may be transferred to, stored in, or processed in other states or countries where:

• Our service providers are located
• Fuel suppliers and airports operate
• Our infrastructure or data centers are located

By using our Services, you expressly consent to the transfer of your information to locations that may have different data protection laws than your jurisdiction.

12.2 Adequate Safeguards

For transfers to jurisdictions without adequate data protection, we implement appropriate safeguards, which may include:

• Standard contractual clauses
• Data processing agreements
• Privacy Shield or successor frameworks (where applicable)
• Other legally recognized transfer mechanisms

12.3 Third-Country Transfers

You acknowledge that information transferred to other countries may be subject to:

• Different privacy laws and regulations
• Government access or surveillance
• Legal processes in foreign jurisdictions

You accept these risks and waive any claims arising from such transfers to the fullest extent permitted by law.

13. COOKIES AND TRACKING TECHNOLOGIES

13.1 Types of Technologies Used

Our Website uses the following technologies:

Essential Cookies: Required for Website functionality, including:

• Session management
• Security features
• Load balancing
• Authentication

Analytics Cookies: Collect information about Website usage, including:

• Pages visited and time spent
• Navigation patterns
• Traffic sources
• User demographics and interests

Performance Cookies: Improve Website performance and user experience:

• Page load times
• Error reporting
• Feature optimization

Functional Cookies: Remember preferences and settings:

• Language preferences
• Display settings
• User customizations

Third-Party Cookies: May be placed by:

• Analytics providers (e.g., Google Analytics)
• Social media platforms
• Advertising networks (if applicable)

13.2 Cookie Management

Browser Controls: Most browsers allow you to:

• View and delete cookies
• Block cookies from specific websites
• Block all cookies
• Receive warnings before cookies are placed

Opt-Out Tools: You may opt out of analytics tracking through:

• Google Analytics Opt-Out Browser Add-on
• Network Advertising Initiative opt-out page
• Digital Advertising Alliance opt-out page

Effect of Disabling Cookies: Disabling cookies may:

• Prevent you from accessing certain Website features
• Require you to re-enter information
• Reduce Website functionality and user experience

13.3 Do Not Track Signals

Our Website does not currently respond to “Do Not Track” (DNT) browser signals. We will update this Policy if we implement DNT response mechanisms in the future.

14. THIRD-PARTY WEBSITES AND SERVICES

14.1 Third-Party Links

Our Website may contain links to third-party websites, services, or resources not owned or controlled by Betty Jet, including:

• Fuel supplier websites
• Airport and FBO websites
• Payment processor portals
• Industry associations
• Regulatory agencies
• Partner companies

14.2 No Responsibility or Endorsement

WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES, CONTENT, OR SECURITY OF THIRD-PARTY WEBSITES OR SERVICES. The inclusion of links does not constitute endorsement or approval.

14.3 Third-Party Privacy Policies

Third-party websites are governed by their own privacy policies and terms of service. We strongly encourage you to review the privacy policies of any third-party websites you visit.

14.4 Third-Party Service Providers

We use third-party service providers (including JotForm and Airtable) that have their own privacy policies. While we require vendors to maintain reasonable security and privacy practices, we are not responsible for their privacy practices or any unauthorized access, use, or disclosure of your information by third parties.

15. LIMITATION OF LIABILITY

15.1 No Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SECURITY, ACCURACY, RELIABILITY, OR AVAILABILITY OF YOUR INFORMATION OR OUR DATA PROTECTION MEASURES.

We specifically disclaim any warranties of:

• Absolute security or protection
• Error-free or uninterrupted data processing
• Prevention of unauthorized access
• Complete accuracy of information
• Merchantability or fitness for a particular purpose

15.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BETTY JET, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• Indirect, incidental, consequential, special, punitive, or exemplary damages
• Loss of profits, revenue, business, or anticipated savings
• Loss of data or information
• Loss of business reputation or goodwill
• Cost of substitute services or procurement
• Damages arising from security breaches, data breaches, unauthorized access, or disclosure of information
• Damages arising from third-party actions or failures

WHETHER ARISING FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15.3 Cap on Liability

TO THE EXTENT LIABILITY CANNOT BE EXCLUDED, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THIS PRIVACY POLICY OR OUR DATA PRACTICES SHALL NOT EXCEED THE GREATER OF:

(A) THE TOTAL AMOUNT PAID BY YOU TO BETTY JET IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR

(B) ONE HUNDRED DOLLARS ($100.00 USD)

15.4 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

15.5 Acknowledgment

YOU ACKNOWLEDGE THAT THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION ARE REASONABLE AND REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES. YOU AGREE THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF OUR AGREEMENT AND THAT WE WOULD NOT PROVIDE THE SERVICES WITHOUT THESE LIMITATIONS.

16. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Betty Jet, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from or related to:

• Your violation of this Privacy Policy
• Your violation of any applicable law or regulation
• Your violation of any rights of any third party
• Your provision of false, inaccurate, or misleading information
• Your unauthorized use or disclosure of information
• Any dispute between you and any third party
• Your negligence or willful misconduct

This indemnification obligation shall survive termination of your relationship with Betty Jet.

17. DISPUTE RESOLUTION

17.1 Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

17.2 Jurisdiction and Venue

You irrevocably consent to the exclusive jurisdiction of the state and federal courts located in [Your County], Florida for any disputes arising from or related to this Privacy Policy. You waive any objection to venue in such courts and any claim that such courts are an inconvenient forum.

17.3 Arbitration Agreement (Optional)

[If you want to include mandatory arbitration, add arbitration language here. Otherwise, disputes go to Florida courts per above.]

17.4 Class Action Waiver

YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration.

17.5 Limitation on Time to File Claims

Any claim arising from or related to this Privacy Policy must be filed within ONE (1) YEAR after the claim arose. Claims filed after this period are permanently barred.

18. CHILDREN’S PRIVACY

18.1 Age Restriction

Our Services are intended for businesses and are not directed to individuals under the age of 18 (“Minors”). We do not knowingly collect, use, or disclose personal information from Minors.

18.2 Parental Notice

If we become aware that we have collected information from a Minor without verified parental consent, we will take steps to delete such information promptly.

18.3 Parental Rights

Parents or legal guardians who believe we have collected information from their child may contact us to request deletion. We will verify the relationship before fulfilling such requests.

19. CHANGES TO THIS PRIVACY POLICY

19.1 Right to Modify

We reserve the right to modify, amend, or update this Privacy Policy at any time, at our sole discretion, with or without notice.

19.2 Notice of Changes

We will provide notice of material changes by:

• Updating the “Last Updated” date at the top of this Policy
• Posting the revised Policy on our Website
• Sending email notification to your last known email address (for material changes that significantly affect your rights)

Material changes will be effective upon posting or as otherwise specified in the notice.

19.3 Continued Use Constitutes Acceptance

Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you must immediately discontinue use of our Services.

19.4 Review Obligation

You are responsible for regularly reviewing this Privacy Policy. We recommend checking this Policy periodically for updates.

20. CONTACT INFORMATION AND PRIVACY INQUIRIES

20.1 General Privacy Inquiries

For questions, concerns, or requests regarding this Privacy Policy or our data practices:

Betty Jet Privacy Team
400 N Tampa St Ste 1550 NUM 917550
Tampa, FL 33602

Email: support@bettyjet.com
Phone: (813) 694-8898
Website: https://www.bettyjet.com

Business Hours: Monday – Friday, 8:00 AM – 5:00 PM EST (24/7 Emergency Support Available)

20.2 Rights Requests

To exercise privacy rights described in Section 10:

Email: support@bettyjet.com
Mail: 400 N Tampa St Ste 1550 NUM 917550, Tampa, FL 33602

Include the following information in your request:

• Full name and contact information
• Description of your request
• Proof of identity
• Account information (if applicable)

20.3 Security Incidents

To report suspected security incidents or data breaches:

Security Email: support@bettyjet.com
Phone: (813) 694-8898

20.4 Response Time

We will acknowledge receipt of inquiries within 3-5 business days and provide substantive responses within the timeframes required by applicable law.

21. SEVERABILITY

If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects our intent.

22. WAIVER

Our failure to enforce any right or provision of this Privacy Policy shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Betty Jet.

23. ENTIRE AGREEMENT

This Privacy Policy, together with our Terms of Service and any other agreements referenced herein, constitutes the entire agreement between you and Betty Jet regarding privacy and data protection, and supersedes all prior or contemporaneous understandings, agreements, representations, and warranties.

24. SURVIVAL

Sections 9.2 (Security Limitations), 15 (Limitation of Liability), 16 (Indemnification), 17 (Dispute Resolution), and any other provisions that by their nature should survive, shall survive termination of your relationship with Betty Jet.

25. ACKNOWLEDGMENT AND CONSENT

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT:

✓ You have read and understood this entire Privacy Policy
✓ You agree to the collection, use, disclosure, and retention of your information as described
✓ You consent to the sharing of your information with third parties as specified
✓ You accept the security limitations and risks described
✓ You agree to the limitation of liability and indemnification provisions
✓ You consent to the dispute resolution and governing law provisions